Customer care
Warranty Policy
Coverage, duration, how to make a claim, and what is not covered.
Last updated: May 11, 2026
At Vrindae Living, we are committed to delivering high-quality furniture that is designed to last. Review our warranty policy below.
Warranty Duration
Our warranty lasts for 12 months from the date of purchase.
Warranty Coverage
The warranty covers defects in materials and workmanship.
It does not cover damages resulting from misuse, neglect, or normal wear and tear.
Claim Process
Contact Us: Reach out to us at info@vrindaeliving.com within 12 months of purchase.
Provide Details: Include details of the defect and your order number.
Evaluation: Our team will evaluate the claim and determine the appropriate action, which may include repair or replacement.
Exclusions
This warranty does not cover:
- Damage due to accidents, abuse, or improper care.
- Minor imperfections or variations in wood and finish, as these are natural characteristics of solid wood.
Limitations
Our liability is limited to the repair or replacement of the defective product only. We are not responsible for any incidental or consequential damages arising from the use of the product.
Contact Us
For any questions regarding our warranty policy, please reach out to us at info@vrindaeliving.com.